Your trust is our priority. Find out exactly how 1000cuci collects, uses, stores and protects your personal information as a member of our platform in Malaysia.
Privacy Commitment: 1000cuci is committed to protecting your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy explains how we handle your personal data transparently and responsibly.
Welcome to the 1000cuci Privacy Policy. This document explains how we, as an online gaming platform operator in Malaysia, handle the personal information you provide to us or that we collect when you use our services at 1000cuci.win and our mobile app.
We understand that personal data is something extremely valuable and sensitive. That is why we never take the trust you place in us for granted. Every decision we make regarding the handling of your data is grounded in the principles of transparency, security and respect for your privacy.
This privacy policy applies to all registered members, website visitors, and mobile app users of 1000cuci. By using our platform, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
1000cuci collects various types of information to provide quality, secure services that comply with legal requirements. The following are the categories of data we collect :
| Data Category | Example | Requirements |
|---|---|---|
| Personal Identification | Name, IC, date of birth | Required for KYC registration |
| Financial | Bank accounts, transaction records | Required for deposits & withdrawals |
| Technical | IP, device, session | Collected automatically |
| Cookies & Tracking | Preferences, site activity | Based on consent |
1000cuci collects your information through several different channels. It is important for you to understand how your data reaches us so you can make informed decisions about using this platform.
Most of the information we hold comes directly from you — during the account registration process, KYC verification, profile setup, bonus applications, or when you contact our customer support team via live chat or email. This is data you provide consciously and voluntarily.
When you use the 1000cuci platform — whether via the website or mobile app — our systems automatically record technical information such as your IP address, device type, session data, and gaming activity. This collection is necessary to ensure account security and smooth service delivery.
In certain circumstances, we may receive information about you from authorised identity verification providers, financial institutions, and fraud prevention agencies. This is done solely for the purpose of verifying and protecting your account.
1000cuci uses your data only for legitimate and transparent purposes. We never use your personal information for anything unrelated to the services you use. The following are the primary purposes for which your data is used:
Our Policy: 1000cuci will never sell your personal data to third parties for marketing purposes. Your data belongs to you, and we are simply its custodian.
1000cuci does not share your personal information with external parties without your consent, except in limited situations described below. All data sharing is strictly controlled and only carried out when genuinely necessary.
We work with carefully selected third-party service providers — including game providers, payment gateways, identity verification services and cloud infrastructure providers — who help us operate the platform. All these parties are required to comply with strict data protection agreements and may only use your data for the agreed service purposes.
In situations where we are legally required by law, court order, or directive from a relevant authority to disclose your information, we will do so while endeavouring to notify you in advance where permitted by law.
Your information may be disclosed to protect the rights, property or safety of 1000cuci, our members or the public — for example, in fraud investigations or legal proceedings.
In the event of a company merger, acquisition, or asset sale, members' personal data may be transferred to the new entity. You will be notified via an in-platform notification before any such transfer takes place.
We invest seriously in security infrastructure to ensure your personal data is always protected. The 1000cuci platform employs multiple layers of protection specifically designed to counter modern cyber threats.
All data transmitted between your device and the 1000cuci servers is protected by 256-bit SSL encryption — the same industry standard used by major banks in Malaysia. Sensitive data stored in our databases is also encrypted using the latest encryption algorithms.
Access to members' personal data within our organisation is restricted to staff who genuinely need it to carry out their duties. All access is logged and audited regularly to ensure no misuse occurs.
Our cybersecurity team monitors the 1000cuci system 24 hours a day, 7 days a week. Any suspicious activity is detected and addressed immediately. We also conduct regular penetration testing to identify and close security vulnerabilities before they can be exploited.
In the event of a data breach that may affect your personal information, we will notify you within a reasonable timeframe via email or in-platform notification, in accordance with Malaysia's PDPA requirements.
The 1000cuci website and app use cookies and similar tracking technologies to enhance the user experience, analyse platform usage and deliver more relevant content to you.
You can manage your cookie settings through your web browser at any time. However, please note that disabling essential cookies may affect the functionality of the 1000cuci platform and you may be unable to log in or play games smoothly.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. 1000cuci fully respects and supports these rights.
You have the right to request a copy of the personal data we hold about you. This request will be processed within 21 business days.
If your data is inaccurate or out of date, you have the right to request a correction. Contact our support team with the relevant supporting documents.
You may withdraw consent for the use of your data for marketing purposes at any time without affecting your core services.
In certain circumstances, you may ask us to restrict how we process your data while a dispute is being resolved.
If you believe we have processed your data incorrectly, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Once your account is closed and the mandatory retention period has ended, you may request deletion of your personal data from our systems.
1000cuci retains your personal data for as long as necessary to fulfil the purposes stated in this privacy policy, or for as long as required by applicable laws and regulations.
Once the retention period ends, your data will be permanently deleted or anonymised from our systems so that it can no longer be linked to your identity.
1000cuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform improvements. The "Updated" date at the top of this page will always reflect the latest version.
For amendments involving significant changes to how we handle your data, we will send a notification via email or in-platform notice at least 14 days before the amendments take effect. This gives you sufficient time to review the changes and make an informed decision.
Your continued use of the 1000cuci platform after any amendments are published means you accept the updated privacy policy. If you disagree with any changes, please contact us to close your account before the amendments take effect.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you at any time.
For general enquiries about the platform, you may also visit our FAQ or contact us through any available channel.
1000cuci invests in best-in-class security technology and policies to ensure your personal information is always fully protected.
All data transmitted between your device and our servers is encrypted to the same level of protection as leading online banking systems in Malaysia.
1000cuci operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular audits to ensure complete adherence to all legal requirements.
We have never and will never sell your personal information to advertisers or any third party. Your data is used solely for platform service purposes.
Our cybersecurity team monitors the 1000cuci platform around the clock. Any threats or suspicious activity are automatically detected and acted upon in real time.
Strengthen your account security with two-factor authentication (2FA), available on the 1000cuci platform. An extra layer of protection that makes your account significantly harder to compromise.
You have full control over your data. Manage your privacy preferences, withdraw marketing consent, or request access to your data easily through our 24/7 live chat.
Answers to the most frequently asked questions about privacy policy and data protection at 1000cuci.
Join 1000cuci today and enjoy a safe, transparent gaming experience backed by the highest privacy standards in Malaysia. We safeguard your data and celebrate your wins.